How to Log In to Your CEX.IO Account | CEX.IO Help Centre

CEX.IO is a trusted cryptocurrency exchange that allows users worldwide to buy, sell, and trade Bitcoin, Ethereum, and other digital assets securely. Accessing your account safely is the first step to trading confidently on the platform. This guide explains how to log in to your CEX.IO account, troubleshoot common issues, and ensure your login remains secure.

Why Proper Login Matters

Logging in properly is crucial because your CEX.IO account contains sensitive financial information, including balances, personal details, and transaction history. A secure login helps prevent unauthorized access, phishing attacks, and potential asset loss.

CEX.IO also provides Two-Factor Authentication (2FA), which adds an extra layer of protection to your account.

Step-by-Step Guide to Logging In

1. Visit the Official Website or App

Always access your account through the official CEX.IO website (https://cex.io) or the official mobile app for iOS and Android. Avoid clicking on links from unknown sources to prevent phishing attacks.

2. Click “Log In”

On the homepage, click the “Log In” button located in the top-right corner. This will redirect you to the secure login page.

3. Enter Your Credentials

Input your registered email address and password. Ensure your password is accurate and uses the correct capitalization and symbols.

4. Complete Two-Factor Authentication (2FA)

If you have 2FA enabled, you’ll need to enter the verification code generated by your authenticator app (such as Google Authenticator or Authy). This code changes every 30 seconds for added security.

5. Access Your Account

After entering your credentials and 2FA code, click “Sign In.” You will be redirected to your CEX.IO dashboard, where you can:

• Check balances
• Deposit or withdraw funds
• Trade cryptocurrencies
• Review your transaction history

Mobile Login Tips

The CEX.IO mobile app offers a streamlined login experience. Users can log in via:

• Email + Password + 2FA
• Biometric authentication (Face ID or fingerprint) for quick access

Mobile login ensures you can manage your portfolio, execute trades, and monitor real-time prices anywhere, anytime.

Common Login Issues and Solutions

1. Forgot Password
   • Click “Forgot Password?” on the login page.
   • Enter your registered email to receive a password reset link.
   • Follow the instructions to create a new secure password.
2. Account Locked
   • Multiple incorrect login attempts may temporarily lock your account.
   • Wait 15–30 minutes and try again or contact CEX.IO support.
3. 2FA Problems
   • Ensure your authenticator app is synced correctly with your device.
   • Use backup codes if available.
4. Unrecognized Device Login
   • CEX.IO may prompt verification if logging in from a new device.
   • Confirm the login via email to proceed safely.

Security Best Practices

Maintaining account security is essential in crypto trading. Follow these best practices:

• Enable Two-Factor Authentication (2FA): Protect your account even if your password is compromised.
• Use a strong and unique password: Avoid repeating passwords from other platforms.
• Verify official URLs: Only log in through https://cex.io or the official app.
• Log out after sessions on shared devices: Prevent unauthorized access.
• Monitor account activity: Check for unusual logins or transactions.
• Avoid phishing scams: Never share your password or verification codes.

By following these steps, you ensure your CEX.IO account remains secure while you trade.

Features of the CEX.IO Dashboard

After logging in, you gain access to powerful trading features:

• Buy & Sell Crypto: Trade major cryptocurrencies including BTC, ETH, and stablecoins.
• Deposit & Withdraw: Seamlessly manage fiat and crypto transactions.
• Real-Time Trading Data: Live market charts and order books.
• Order Types: Limit, market, and stop orders for precise trading.
• Account Overview: Track balances, transaction history, and performance metrics.

Final Thoughts

Logging in to your CEX.IO account is simple, secure, and fast when you follow best practices. Whether using the web platform or mobile app, CEX.IO ensures that you have full control over your crypto portfolio.

Remember:

• Use strong passwords and 2FA
• Always log in via official platforms
• Monitor your account activity regularly

By taking these steps, you can confidently trade, deposit, and withdraw on CEX.IO while keeping your digital assets protected.

For official help and troubleshooting, visit the CEX.IO Help Centre:
🔗 https://cex.io/help

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